Replay Docs

Terms of Use

The terms that govern your access to and use of Replay Docs.

Last updated: June 27, 2026

1. Acceptance of Terms

These Terms of Use govern your access to and use of Replay Docs, a service for document session replay and engagement analytics. By accessing or using Replay Docs, you agree to these Terms.

If you use Replay Docs on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.

2. Use of the Service

Replay Docs lets users upload, share, and analyze engagement with documents such as PDFs, proposals, and pitch decks. You are responsible for the documents you upload and the links you share.

You agree not to use Replay Docs for unlawful, harmful, deceptive, or abusive purposes, or to upload content that infringes another party's rights.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly if you believe your account has been accessed without authorization.

4. Customer Content

You retain ownership of documents and other content you upload to Replay Docs. You grant us the limited rights needed to host, process, display, analyze, and transmit that content to provide the service.

You are responsible for ensuring you have the necessary rights and permissions to upload, share, and track engagement with your content.

5. Analytics and Tracking

Replay Docs may collect session replay, page-view, dwell-time, device, and engagement data from people who view documents through tracked links. You are responsible for providing any required notices or obtaining any required consents from your document recipients.

6. Fees and Subscriptions

Paid features may be billed on a subscription or usage basis. Fees, renewal terms, and cancellation options will be provided at checkout or in your account settings. Unless stated otherwise, fees are non-refundable except as required by law.

7. Service Changes and Availability

We may modify, suspend, or discontinue parts of Replay Docs from time to time. We aim to provide a reliable service, but we do not guarantee uninterrupted or error-free availability.

8. Disclaimers

Replay Docs is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, Replay Docs will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or business opportunities.

10. Contact

Questions about these Terms can be sent to support@replaydocs.com.