Privacy Policy

This Privacy Policy explains how Replay Docs collects, uses, and shares information when you use our document session replay and engagement analytics service.

We may collect account information such as your name, email address, company name, billing details, and authentication information.

We may also collect content and metadata related to documents you upload, links you create, document settings, and analytics generated from document views.

When someone opens a tracked Replay Docs link, we may collect information such as page views, dwell time, scrolling behavior, session replay events, device and browser details, approximate location derived from IP address, timestamps, and referral information.

• Provide, maintain, and improve Replay Docs.
• Generate document engagement analytics and session replays.
• Notify users about document activity and account updates.
• Process payments and manage subscriptions.
• Detect, prevent, and address fraud, abuse, or security issues.
• Comply with legal obligations.

We may use cookies, local storage, pixels, or similar technologies to keep users signed in, remember preferences, measure product usage, and support document analytics. You can control cookies through your browser settings, though some features may not work properly without them.

We may share information with service providers that help us operate Replay Docs, such as hosting, analytics, payment processing, email, customer support, and security vendors.

We may also share information if required by law, to protect rights and safety, as part of a business transaction, or with your direction or consent.

We retain information for as long as needed to provide Replay Docs, comply with legal obligations, resolve disputes, enforce agreements, and maintain security. Users may be able to delete documents or account data through product settings or by contacting us.

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, export, or object to certain processing of your personal information. To make a request, contact us using the details below.

Replay Docs is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. If we make material changes, we will take reasonable steps to notify users, such as updating the date on this page or providing an in-product notice.

Questions about this Privacy Policy can be sent to support@replaydocs.com.